Curve’s Support Optimization Module is a plug and play, OOTB ticket prediction and support SLA optimization module. Let Curve tell you how many tickets your support team is going to be engaged with tomorrow, next week or even further into the future. Predict ticket volume, breakdown and types AND gain SLA optimization insights and predictions to better manage and utilize your support workforce.
Ticket Volume Prediction
Ticket type/breakdown Prediction
Predict Peak and Deep Days/Events
SLA to workforce optimization
Customized Sector Solutions
At Curve we believe that every sector can benefit from our technology, gaming, insurance, healthcare, travel and more. If you would like to hear more about our customized sector technology please contact us for more information.